Privacy policy

Last updated: [Insert Date]

This Privacy Policy describes how printsygift.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. CONTACT INFORMATION

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us:

  • Email: support@printsygift.com

  • Physical Address: 265 Dillon Ridge Rd, Dillon, CO 80435, USA

  • Business Hours: Mon–Fri: 9:00 AM – 6:00 PM (GMT+7)

2. COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information necessary to process your purchases and optimize your experience.

  • Device Information: * Purpose: To load the Site accurately and perform analytics.

    • Data Collected: Web browser version, IP address, time zone, cookie information, viewed products, and search terms.

    • Source: Collected automatically via cookies, log files, and pixels.

  • Order Information: * Purpose: To fulfill our contract (shipping, payment processing, invoices), communicate with you, and screen for fraud.

    • Data Collected: Name, billing/shipping address, payment information (including credit card numbers), email address, and phone number.

  • Customer Support Information: * Purpose: To provide timely assistance.

    • Data Collected: Any information provided during communication (Name, Order ID, etc.).

3. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

  • Shopify: We use Shopify to power our online store. Shopify Privacy Policy.

  • Google Analytics: To help us understand how customers use the Site. Opt-out here.

  • Compliance & Legal: We may share information to comply with applicable laws, respond to subpoenas, or protect our rights.

4. ADVERTISING & MARKETING

We use your Personal Information to provide targeted advertisements or marketing communications.

5. YOUR RIGHTS (GDPR & CCPA)

  • GDPR (EEA Residents): You have the right to access, port, correct, update, or erase your Personal Information. Your data will be processed in Ireland and transferred outside Europe (including to Canada and the US) for storage.

  • CCPA (California Residents): You have the right to know what data is collected, port it, and ask for its deletion.

  • How to Exercise Rights: Please contact us at support@printsygift.com.

6. COOKIES

We use cookies to improve your browsing experience, remember your preferences, and analyze site traffic.

  • Control: You can manage cookies through your browser settings. However, blocking cookies may impact your experience on our Site.

  • Do Not Track: We do not alter our data collection practices when we detect a “Do Not Track” signal from your browser.

7. MINORS & RETENTION

  • Minors: The Site is not intended for individuals under the age of 16. We do not intentionally collect data from children.

  • Data Retention: We retain your Order Information for our records unless and until you ask us to erase this information.

8. COMPLAINTS

If you are not satisfied with our response to a privacy inquiry, you have the right to lodge your complaint with the relevant data protection authority in your jurisdiction.